It is your responsibility to make sure you have all the travel documents you need such as: passport, visas and travel insurance. If you don't have the right documentation you could be barred from getting on the plane and may not be entitled to a refund or travel on a future flight.
You should have:
- Two photocopies of your passport
- Two photocopies of your relevant tourist visa stamps*
- Two photocopies of your travel insurance policy
- Two photocopies of your vaccination certificates*
* (if required for your destination)
One copy should be left at home with a friend or relative, in case you lose or damage the originals. The other copy should be kept on you, and separate to the originals. Where possible, you should put the originals in a hotel safe, but should carry the photocopies with you for identification. If you need to take the originals with you on the challenge, you should keep them in a sealable plastic bag to protect them from damp.
Your passport must be valid for at least six months from the end of your challenge. If it isn't, you may be refused entry into the country you are visiting. If you need to renew your passport, please allow at least six weeks to do so, and try to avoid applying just before peak travel times such as summer, Easter and Christmas. Don't forget to enter your next of kin details into the back of your passport. For more info on applying for a Canadian Passport and to request an application form please visit www.ppt.gc.ca or call 1-800-567-6868.
You should obtain the necessary Tourist Visa prior to your trip. Not all countries require Canadian citizens to obtain a visa so please check the Fact File for your tour to find out. You should not rely on obtaining a visa on arrival, as you may not be allowed entry into the country. Apply for your Tourist Visa in plenty of time before departure to avoid a last-minute panic, but remember that some visas become valid from the time they are issued. Therefore, if you apply for a three-month visa six months before the challenge, it will have run out before you get there! For the very latest visa requirements, you should check with the relevant embassy & ensure you are aware of their business hours & any international festivals that may mean the embassy is closed.
It is a condition of booking that you obtain a suitable travel insurance policy to cover you for the challenge, with a minimum medical (emergency, evacuation and repatriation) coverage of $200,000.
You must also ensure that any policy purchased covers you for the adventurous activities you will be undertaking on your Charity Challenge (as well as the heights covered at altitude if applicable). It is strongly recommended that the coverage be extended to include cancellation, curtailment, and all other expenses that might arise as a result of loss, damage, injury, delay or inconvenience occurring to you. Please note that until you purchase suitable travel insurance for the challenge, your trip costs will not be covered in the event of your cancellation.
We recommend the RBC Deluxe Insurance plan, which can be purchased via your members' area.
Once you have purchased your insurance, you will need to fill out the travel insurance disclaimer in your member's area.
You should take the original of the travel insurance policy with you, and make sure that you have the 24hr contact number in case of an emergency. If you anticipate an insurance claim upon your return, be sure to document as accurately as possible any accident, injury or loss. Doctors' notes or police reports will be required to support any claims. Please make sure you complete the relevant forms or reports at the time of the incident. Also, please read the policy wording carefully in particular the special conditions and exclusions.
Please do not write your home address on your luggage tags UNTIL you are on your homeward journey. Otherwise, anyone coming into contact with the bags will know that you are away and that your home may be empty. Put your name and address INSIDE your bag also, just in case the luggage tags get pulled off or destroyed. Lost baggage should be handled by the airline at the airport where it has not arrived, make sure you fill in a PIR (Property Irregularity Report) available from the airport, to track your luggage and aid any subsequent insurance claims.
The Consular Services Bureau is committed to helping Canadians prepare for foreign travel and to providing you with a variety of services once you are abroad.